Product profile
ArcBase
ArcBase is an Amity Robotics stationary AI concierge kiosk for hotels, malls, airports and other high-traffic venues. The system is deployed across more th...
Facts
- Company
- Amity Robotics
- Product type
- service_robot
- Status
- commercial
- Primary capability
- AI concierge service
- Website
- https://www.amityrobotics.com/products/arcbase-your-always-on-ai-concierge
About ArcBase
ArcBase packages Amity Robotics’ conversational AI, visual interface and venue information system into a fixed self-service station. Visitors use voice or screen interaction to request directions, property information, opening hours, recommendations and service support. The system can present multilingual responses and connect queries to customised business content.
Venue operators configure knowledge, branding, available services and escalation workflows through Amity’s management platform. Usage data helps properties identify common questions and update information centrally across deployed units. ArcBase is supplied for hotels, airports, malls and other high-traffic sites as a managed commercial installation covering hardware, software configuration and ongoing content support.
Market context
AI Concierge Kiosk, stationary_service_kiosk, service_robot, AI Concierge Kiosk, service_robot, ai_concierge_kiosk, service_robot
Summary
Type: Service robot
Core: AI concierge
Function: Visitor assistance
Audience: Venues
Specifications
- deployment_context
- Hotels, malls, airports, museums and public venues
- interaction_hardware
- Screen avatar, microphones, cameras and speakers
- mobility_class
- Stationary kiosk
Operations
- Environment
- Hotels, malls, airports, museums and public venues
- Primary user
- Hospitality, retail and venue operators
- Role
- Greets, guides and assists visitors through a screen-based AI concierge interface
- Interaction model
- Walk-up conversational service through screen avatar, microphones, cameras and speakers
- Mobility class
- stationary_kiosk
- Product detail
- AI Concierge Kiosk, stationary_service_kiosk, service_robot, AI Concierge Kiosk, service_robot, ai_concierge_kiosk, service_robot