Product profile
TX SCARA
TX SCARA is Telexistence’s first-generation beverage-restocking robot, deployed across 300 FamilyMart stores beginning in 2022. It combines the GORDON AI s...
Facts
- Company
- Telexistence Inc.
- Product type
- robotic_arm
- Status
- legacy
- Website
- https://tx-inc.com
About TX SCARA
TX SCARA was engineered to fit behind existing refrigerated convenience-store shelving and replenish cans and PET bottles up to two litres. GORDON scans product availability, selects a grasp point and generates the motion from stock storage to the customer-facing shelf without requiring a human to command each placement.
When an autonomous attempt fails, the system shifts to Telexistence mode and a remote operator completes the action through the internet. Beginning in 2022, Telexistence installed the robots across 300 FamilyMart stores, with each system designed to replenish as many as 1,000 beverages per day. Newer installations have shifted to the more compact TX Ghost architecture.
Market context
2026-05-24, operator rejected previous image pass; existing media elsewhere or image not cleanly isolated
Summary
Type: Robot arm
Core: Shelf restocking
Function: Manipulation
Audience: Retailers
Specifications
- autonomy
- Gordon AI automatic control; Telexistence Mode remote fallback
- deployment
- Installed in store backrooms (e.g. FamilyMart METI Store pilot)
- manipulation
- PET bottles up to 2L; standard beverage cans
- operational_role
- Convenience-store backyard beverage restocking
Operations
- Product detail
- 2026-05-24, operator rejected previous image pass; existing media elsewhere or image not cleanly isolated
Research, Articles and recent verified events
- Telexistence deploys TX Ghost robots in Tokyo 7-Eleven stores — 2025-10-30
- Telexistence receives Prime Minister’s Award at Japan Startup Awards 2025 — 2025-08-26
- Telexistence Partners with Physical Intelligence for Retail Automation — 2025-06-25
- SoftBank backs Japanese robotics startup Telexistence in $170M funding round — 2023-07-06
- Telexistence deploys AI-powered TX SCARA restocking robots across FamilyMart stores in Japan — 2022-08-10
- Telexistence closes $20M Series A2 tranche, taking total Series A financing above $40M — 2021-06-15