avatarin and Avaya extend AI customer experience into physical environments
avatarin and Avaya outlined a collaboration combining Avaya Infinity with avatarin robotics, physical-AI interfaces and real-time interaction technology.
Evidence notes
- The work connects AI agents, human experts and on-site robotic interfaces through shared customer context.
- Target environments include stores, airports, service counters, public facilities and operational sites.
- The architecture spans voice, chat, web, signage, kiosks and physical robotic touchpoints.
Company context
avatarin develops avatar robots, remote-presence services and the software and data infrastructure that connects people to physical experiences.