Facts

• Segment: Service
• Country: China
• Founded: 2010
• Website: https://www.keenon.com/en/about/

Profile sections

• Summary
• Market context
• Products
• Facts
• Funding
• Investors
• Context / Market Position
• Events
• Team
• Relationships
• Context tags
• Articles
• Sources

Summary

Keenon Robotics builds commercial service robots for restaurants, hotels, hospitals, retail and facility operations. Its product line spans delivery, cleaning, hotel-room service and service-assistance robots that move through human-facing indoor environments.

Market context

Keenon is one of the highest-scale service-robot suppliers, with a broad installed base across hospitality, delivery, cleaning and healthcare workflows. XMAN-F1

Products

• BUTLERBOT W3
• DINERBOT T10
• DINERBOT T11
• DINERBOT T5 Pro
• DINERBOT T8
• DINERBOT T9
• KLEENBOT C40
• S100
• XMAN-F1
• XMAN-R1

Facts

• Website: https://www.keenon.com/en/about/
• HQ: Shanghai, China
• Founded: 2010
• Segment: Service
• Funding total: $400M
• Known funding rounds: 1
• Latest funding date: 2021-09-15

Funding

• 2021-09-15 - Series D - $200M - Keenon Robotics Raises $200 Million in Series D Funding Led by SoftBank - source: prnewswire.com

Investors

• SoftBank Vision Fund 2 - Lead - Vc - 1 funding event - first seen 2021-09-15

World-leading commercial service robot manufacturer expanding into humanoid platforms

Keenon Robotics is the global leader in commercial service robots by shipment share, with over 100,000 units deployed across 60+ countries. The company has built a dominant position in food delivery and cleaning robotics and is now extending its platform into bipedal humanoid service robots (XMAN series) leveraging its extensive real-world deployment data and distribution network.

• Target environment: Restaurants, hotels, hospitals, retail stores, airports, convention centers, and other commercial indoor spaces requiring delivery, cleaning, or guest-service automation.
• Deployment model: Direct sales and Robot-as-a-Service (RaaS) models via global distributor network. 60+ country presence with local service and support.
• Customer context: Restaurant chains, hotels, hospitals, food service operators, retail environments, and healthcare facilities seeking proven autonomous delivery and cleaning solutions.
• Workflow context: Food and beverage delivery, table bussing, cleaning and disinfection, hotel hospitality, guided wayfinding, and—emerging—humanoid service tasks in hospitality and bar environments.
• Commercial maturity: Keenon holds 23% global commercial service robot market share per IDC 2024. Series D at $1B valuation (2021). 100,000+ cumulative units shipped. Expanding from delivery/cleaning into humanoid servic…
• Market position: Dominant global market leader in commercial service robots. Top-1 worldwide in delivery and food delivery robot segments per IDC. Nasdaq-traded diversified builders have far smaller installed bases.
• Adoption constraints: Real-world reliability across diverse service environments, fleet management at scale, cost competitiveness against human labor, safe human-robot interaction in crowded spaces, and international re…
• Adjacent context: Service robotics, food service automation, cleaning robotics, humanoid service robots, last-meter delivery, hospitality automation.
• Source confidence: medium

Events

• 2026-01-23 - Partnership - Keenon Robotics enters Israel service-robot market with AIBotics alliance - The alliance covers Keenon DinerBot, ButlerBot and KleenBot service-robot lines.
• 2025-07-26 - Product Launch - KEENON Robotics Launches KOM 2.0 for Service Industry - • KEENON Robotics unveiled KOM 2.0, a self-developed Vision-Language-Action (VLA) model, at the World Artificial Intelligence Confere…
• 2025-03-31 - Product Launch - KEENON Robotics Unveils XMAN-R1 Humanoid Robot and New KLEENBOT Models - KEENON Robotics introduced the XMAN-R1 humanoid robot designed to interact with people and collaborate with other KE…
• 2025-03-31 - Product Launch - KEENON Robotics Launches KLEENBOT C40 Cleaning Robot - KLEENBOT C40 is a 4-in-1 cleaning robot combining sweeping, vacuuming, scrubbing, and dust-pushing functions.
• 2024-04-30 - Deployment - KEENON Robotics Deploys DINERBOT T9 at QooQoo in South Korea - • KEENON Robotics, in partnership with EVERYBOT, introduced the DINERBOT T9 autonomous service robot to QooQoo, a leading sushi bu…
• 2024-02-02 - Award - KEENON Robotics' DINERBOT T9 Pro Receives 2023 GOOD DESIGN Award - The DINERBOT T9 Pro is an autonomous delivery robot designed to enhance dining experiences through self-service interactions.
• 2023-10-01 - Award - Keenon Robotics receives award for innovation in robotics - Keenon Robotics received the iF DESIGN AWARD, one of the world's most prestigious design competitions.
• 2021-09-21 - Partnership - SoftBank Robotics and Keenon Robotics announce strategic global partnership - • SoftBank Robotics Group Corp (SBRG) announced a global partnership with Keenon Robotics to expand the use of rob…
• 2021-09-15 - Funding - Keenon Robotics Raises $200 Million in Series D Funding Led by SoftBank - Keenon Robotics secured $200 million in Series D funding led by SoftBank Vision Fund 2.

Team

• Tony Li - Founder & CEO
• Tang Xuanlai - CTO

Relationships

• SoftBank - partner - Keenon Robotics and SoftBank Robotics partnered on service robot distribution and deployment in global markets.

Context tags

• Service delivery robot OEM - Stack Layer
• Restaurant service robot builder - Peer Group
• Service robot builder - Peer Group
• Facility robot navigation - Workflow
• Service robot OEM - Stack Layer
• Retail and facility operations - Customer Environment
• Commercial deployment - Commercial Stage
• Service and public venues - Customer Environment

Articles

• 2025-01-01 - Keenon Robotics is building DINERBOT T10 into restaurant delivery work - DINERBOT T10, four stereo-vision sensors, and tray-detection pickup give Keenon a restaurant delivery robot anchor. - Korthos: /resea…