Market context

Customer-facing service robot combining indoor delivery, guidance and display-based interaction.

Target environment: Restaurants, retail spaces, hospitality venues and public indoor environments.
Workflow context: Food delivery, customer guidance, promotional display, greeting, queue support and light indoor transport.
Customer context: Restaurant operators, retailers, hospitality teams and facility-service operators.
Deployment model: Commercial Pudu service robot with autonomous navigation, screen interface and tray payload.
Commercial maturity: Commercially available product with public specification and marketing materials.
Adoption constraints: Adoption depends on traffic flow, venue layout, customer acceptance, content operations, charging and staff workflow.
Market position: Display-equipped Pudu service robot between delivery AMR and customer-engagement kiosk.
Adjacent products: PuduBot, BellaBot, HolaBot, Keenon service robots, Bear Robotics Servi

Audience

Hospitality

Food delivery, customer guidance, promotional display, greeting, queue support and light indoor transport.

Restaurants, retail spaces, hospitality venues and public indoor environments.

Speed Range: 0.5–1.2 m/s
Form Type: Autonomous mobile robot
Height: 112 cm
Weight: 38 kg
Payload: 30 kg
Locomotion: wheeled
Min Clearance: ~55 cm
Charging Time: ~4.5 hours
Battery: 25.6 Ah
Sensors Summary: LiDAR, RGBD cameras, visual SLAM
Display: 18.5 inch screen
Audio: speaker system
System Role: Service robot combining delivery, guidance, and interaction in public spaces
Runtime: 8–12 hours